Frequently Asked Questions

1. What products do you offer at PahadSe Organics?

We offer a variety of processed food products made from organic apples and other natural ingredients. Our product range includes Apple Cider Vinegar, Apple Jam, Apple Juice, Green Apple Achar, Chutney, and Rosemary Leaves.

2. Are all your products organic?

Yes, all our products are made using organic ingredients sourced directly from our farms in the Himalayas. We follow strict organic farming practices to ensure that our products are healthy and free from harmful chemicals.

3. Where are your products sourced from?

Our products are sourced from the pristine Chanshal Apple Valley in Himachal Pradesh. We grow and harvest our apples and other ingredients in a naturally fertile environment, ensuring high-quality produce.

4. How do I place an order?

You can place an order directly through our website. Simply browse our product range, add your desired items to the cart, and proceed to checkout. We offer secure payment options and doorstep delivery.

5. What payment methods do you accept?

We accept all major credit and debit cards, net banking, and popular online payment methods like UPI. Your payment information is securely processed through our trusted payment gateway.

6. How long does delivery take?

Delivery times may vary depending on your location. Typically, orders are delivered within 5-7 business days. You"ll receive a tracking number once your order is shipped, so you can monitor its progress.

7. Do you offer international shipping?

Currently, we are focused on serving customers within India. However, we are working on expanding our services to international markets in the near future.

8. Can I return or exchange a product?

Yes, we have a return and exchange policy in place. If you receive a damaged or incorrect product, please contact us within 7 days of delivery. We"ll arrange for a return or exchange as per our policy guidelines.

9. How should I store your products?

Each product comes with specific storage instructions mentioned on the packaging. Generally, we recommend storing our products in a cool, dry place away from direct sunlight to maintain their freshness and quality.

10. Do you offer bulk or wholesale purchasing options?

Yes, we do offer bulk purchasing options for select products. Please contact us directly for more information on wholesale pricing and terms.

11. Can I visit your farm or production facility?

We occasionally host farm tours and workshops for those interested in learning more about organic farming and our production processes. Please check our website or subscribe to our newsletter for updates on upcoming events.

12. Do you have a loyalty program or discounts?

We frequently run promotions and offer discounts to our loyal customers. Subscribe to our newsletter or follow us on social media to stay informed about our latest offers.

13. How can I contact customer support?

You can reach our customer support team through the contact form on our website, or by emailing us at [email address]. We"re here to help with any questions or concerns you may have.

14. What is the shelf life of your products?

The shelf life of our products varies. Please refer to the product packaging for specific expiration dates and storage instructions.

15. How can I stay updated on new products and offers?

Stay connected with us by subscribing to our newsletter, and following us on social media for the latest updates on new products, special offers, and more.